Operative availability
MacGregor’s ambition is to ensure the operative availability of your offshore systems and equipment.
Our service network consists of more than 60 stations in major ports around the globe, supplying original spare parts and repair services on a planned schedule, on demand, or on an emergency basis.
MacGregor’s planned maintenance concept rests on the solid foundation of MacGREGOR’s worldwide service network, allowing you to plan your operating budget.
Our advanced service programme offers different levels of service to suit your individual needs in terms of operating security and comfort.
MacGregor Service Stations worldwide solve problems as they arise, helping to keep your operation on-line. We also provide a comprehensive damage assessment and repair service.
An increasing number of our products have computer-based control systems prepared for worldwide remote diagnostics and support via satellite communications. Reports, drawings, diagrams and pictures can be transferred on-line to our service stations for fast, effective corrective action.
MacGREGOR can offer comprehensive yard facilities in Norway and Singapore for direct installations, including harbour tests and sea trials.
The equipment is supplied with user manuals containing all information required for operation and main-tenance. MacGregor also offers first-class, tailor-made training programmes for our customers’ operations and maintenance personnel anywhere in the world.
- Installation assistance
- Start-up and commissioning
- Training, practical and theoretical
- Spare parts
- Yard facilities, including dry dock and heavy lift possibilities
- Maintenance programme
- Retrofitting and upgrades